| Overall Satisfaction |
Quality of the nursing staff |
98% Satisfied |
| Quality of the medical procedure performed |
98% |
| Quality of the doctor who performed your test |
99% |
| Would you refer family or friends ? |
100% |
| Would you return to the Center? |
100% |
| Appointment |
My appointment time was convenient |
97% |
| My preparation instructions were clear |
96% |
| The directions to your center were easy to follow |
95% |
| Arrival |
Adequate parking was available |
97% |
| The receptionist was friendly and courteous |
97% |
| The registration process was efficient |
95% |
| Waiting Room |
The waiting room was clean and comfortable |
98% |
| The reading materials were satisfactory |
95% |
| The wait to see the doctor was acceptable |
93% |
| Nursing Staff |
The nurses appearance was neat and professional |
97% |
| The nurses were friendly and courteous. |
97% |
| The nurses answered all of my questions |
96% |
| The nursing staff respected my privacy |
97% |
| Medical Staff |
My doctor's appearance was neat and professional |
98% |
| My doctor listened to my concerns |
98% |
| My doctor spent enough time with me |
97% |
| Procedure |
My 'scope' procedure was explained to me |
97% |
| I was given an opportunity to ask questions |
97% |
| Recovery |
The recovery room was clean and comfortable |
98% |
| My test results and plans for treatment were explained to me |
98% |
| I received a written summary of the results |
98% |
| The doctor answered all of my questions |
98% |
